Gen AI Developer - Walgreens Boots Alliance Retail

Led the design and deployment of Generative AI solutions to power enterprise search, document intelligence, and automation for HR, compliance, and operations teams. Collaborated cross-functionally to deliver secure, low-latency LLM systems integrated with enterprise data sources and tooling.

- LLM Development & Fine-Tuning

- Retrieval-Augmented Generation (RAG) & Hybrid Search

- AI Agents & Multimodal Capabilities

- Prompt Engineering & Safety

- MLOps, Prototyping & Governance

Senior AI Engineer - Southwest Airlines

Led development of predictive models, NLP pipelines, and optimization systems for airline operations. Delivered production-grade AI solutions impacting scheduling, fuel efficiency, customer service, and loyalty programs.

- Predictive Modeling & Optimization

- NLP & Customer Experience AI

- Recommendation Systems & Forecasting

- MLOps, Dashboards & Governance

- Collaboration & Mentorship

Broadridge Financials - AI/ML Engineer

- Automated data ingestion pipelines

- Designed model drift monitoring framework

- Embedded responsible AI checks for AML and credit models

- Implemented batch and real-time inference pipelines

- Built explainability reporting dashboards

Data Scientist - Humana

- Developed predictive models for high-cost member identification

- Built readmission risk models for discharge planning

- Created machine learning pipelines for chronic disease prediction

- Designed anomaly detection for billing fraud

- Streamlined data preprocessing pipelines

ML Engineer - Innova Solutions

- Developed end-to-end ML pipelines for clients

- Built classification models for churn prediction and cross-sell

- Designed feature engineering pipelines

- Assisted in ML model deployment as REST APIs

- Supported client presentations and ML roadmap proposals

BVRIT | BV Raju Institute of Technology

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